Terms and Conditions
BY REGISTERING TO ATTEND LEADING DESIGN, YOU AGREE TO THE FOLLOWING:
Cancellation and refunds
If you need to cancel your seat, you must tell us at least one month before the date of the event to receive a 100% refund. No refunds can be issued for seats that are cancelled less than one month before the event.
You may transfer your seat to a friend or colleague, but if you wish to do so you must notify us at least a month before the date of the event. Each ticket must be assigned to a delegate and no transfers can be issued less than one month before the event.
We like to offer attendees the chance to pay by invoice but kindly ask that you follow the criteria below — if you’re not paying the invoice please be sure to pass this information to the person who will;
Invoices are due 14 days after booking — please pay within this timeframe When paying the invoice please ensure to add your booking number as a reference If you’re making an international payment you must ensure you pay for all fees relating to this invoice. If these aren’t paid we will be issuing a further invoice to cover these costs
Please contact Jess Jebari, firstname.lastname@example.org if you have any queries
VAT is applicable on all tickets — this is because the place of supply is where the “event” is actually taking place and means VAT must be charged at the applicable rate where the event occurs.
But what about taxable customers who are used to receiving services on the reverse charge basis? Because the amending directive has deemed the place of supply to be the place where the event is physically being carried out, the reverse charge basis does not apply and both taxable customers as well as consumers will be charged VAT at the rate applicable in the country in which the event takes place.
How do EU taxable customers recover their VAT?
Taxable entities within the EU should claim any VAT refund entitlement through the portal of their home state tax collection agency, for example Irish Taxable entities should recover French VAT incurred through the portal of the Revenue Commissioners in the Republic of Ireland- please note however that there is often a de minimis claim level before refunds can be claimed.
And non EU entities?
The ability to recover VAT incurred by a non EU entity will depend entirely upon any reciprocity agreement that may be in force between the country in which the VAT was incurred and the Country where the non EU client is based. Additional advices will need to be taken if this scenario applies.
Letters of invitation
We do not supply invitation letters for attendees. We suggest that you ensure you have the correct visas for travel before purchasing a ticket.
If you have any special access requirements (such as wheelchair access), then please contact us when you register so we can do our best to accommodate you on the day.
Photography and quotes
You grant us the right to use any photography taken at the conference or any quotes given on our feedback forms for the marketing of future events.
Schedule and lineup
The schedule and lineup are subject to change at any time and are not guaranteed.
If you require any further clarification of these terms please get in touch with Alis Cox by email or by phone, +44 (0)845 838 6163.