Russ Unger is an Experience Design leader. He is co-author of the books: A Project Guide to UX Design, Designing the Conversation and Speaker Camp for New Riders (Voices That Matter). Russ is also working on a design leadership book for Rosenfeld Media that is due out soon.

Hiring and onboarding new employees to your team is all too often treated as an afterthought, or best case, as an at-the-moment-thought. Employees deserve a well-thought out experience that includes them from the very beginning–from the creation of the position description—to that time after they’ve become integrated into our teams and organisations. We can trace some of these imperfect scenarios all the way back to the creation our performance profiles or position descriptions, and how they were created. When we understand the entire journey from candidate to employee we see the value of treating onboarding as an ending of a particular process instead of a solitary event in time.